The Shaftel Guarantee
At Shaftel Diamonds, we believe fine jewelry should be as enduring as the moments it represents. Every
piece we offer is carefully crafted and thoughtfully selected, and our commitment to you extends far
beyond the day of purchase.
A Lifetime of Care
One-Year Service Coverage
Your purchase includes a complimentary one-year service plan covering manufacturing defects and
workmanship, so you can wear your jewelry with confidence from day one.
Complimentary Cleaning, Anytime
We are always happy to professionally clean your jewelry—whenever you need it, at no charge. Using
ultrasonic and steam cleaning when appropriate, we’ll help your pieces maintain their brilliance over
time.
Annual Maintenance & Inspection
We recommend visiting us once a year for a complimentary inspection, stone tightening, and professional
refinishing to help preserve the beauty and integrity of your jewelry.
Ring Sizing
We offer one complimentary ring sizing within the first year on most rings to ensure the perfect fit.
Ongoing Support
As your jeweler, we’re here for you—whether you need maintenance, repairs, or simply guidance on
caring for your jewelry for years to come.
Designed to Be Worn
Fine jewelry is made to be worn and enjoyed every day. Like anything precious, it benefits from
thoughtful care. Over time, normal wear can affect metals and settings, and certain designs may require
more attention than others. Our team is always here to help you protect what matters most.
Our Promise
When you choose Shaftel Diamonds, you’re choosing a relationship built on trust, service, and lasting
quality. We take pride in caring for our clients—and their jewelry—for generations.
For full details, including conditions and limitations, please refer to our complete Shaftel Guarantee
provided at the time of purchase or contact our team.